to get a full refund of the amount paid cancel the reservation at least 72 hours before, after 72 hours you will receive a full refund for justified reasons under the Italian law of the consumer code. (covid, illness or force majeure conditions). within 48 hours a 35% will be deducted, from 48 hours onwards the 50% will be deducted. maximum guarantee and zero worries for total absolute peace of mind. thanks to our refund formula